Managed services (12, 24, 36 months)

About Service

WHAT YOU GET WITH OUR MANAGED SERVICES

SERVICE STRATEGY & READINESS

We begin by assessing your complete IT and communication environment — from network topology to IP telephony systems. Our team maps out dependencies, evaluates infrastructure health, and creates a tailored service strategy for 12, 24, or 36 months. We define SLAs, maintenance schedules, and optimization checkpoints to ensure consistent performance across your entire network ecosystem.

DEPLOY, MONITOR & OPTIMIZE

Our engineers continuously monitor and manage your network and communication systems — including switches, routers, VoIP gateways, and firewalls. We handle configuration updates, firmware upgrades, and fault isolation while ensuring zero downtime. With proactive monitoring tools and predictive maintenance, your systems stay optimized, secure, and future-ready.

SUPPORT, SCALING & REPORTING

Every managed service package comes with a dedicated support channel and monthly health reports. We provide incident management, on-demand scaling, and real-time analytics to help your IT stay ahead. Whether it’s a 12, 24, or 36-month engagement, our SLA-backed support ensures reliability, transparency, and complete peace of mind.

MANAGED IT SERVICES & SUPPORT

Our Managed Services plan covers every layer of your infrastructure — from network design and implementation to IP telephony maintenance and optimization. You get ongoing performance monitoring, configuration management, and strategic upgrades. Choose your plan duration (12, 24, or 36 months) and let our certified experts handle the rest, so your team can focus on business growth.

Key Features:

With these managed service features, you can count on seamless operations, predictable costs, and 24/7 reliability.

24/7 Network Monitoring
SLA-Based Support
Scheduled Maintenance & Updates

Security Patching & Compliance
Scalable Contract Terms (12/24/36 months)
Performance Optimization Reports

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services we’re offering

Exclusive Core IT services

IT Consultancy Services

Our IT consultancy services help businesses optimize their IT strategies, streamline operations, and drive innovation. We provide expert guidance on technology investments, digital transformation, and IT project management.

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Managed Services

We offer comprehensive managed IT services to ensure your systems run smoothly. From proactive monitoring to troubleshooting, we handle the day-to-day IT tasks, allowing you to focus on your core business goals.

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Data Centre Room Installation

Our data centre and server room installation services ensure your infrastructure is robust, secure, and scalable. We design, implement, and maintain custom solutions that support your growing data needs.

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Video Surveillance-CCTV

Enhance your security with our cutting-edge video surveillance and CCTV solutions. We design and install advanced systems to monitor and protect your premises 24/7, ensuring peace of mind for your business.

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Cloud & Infrastructure

Our cloud and infrastructure services offer scalable, secure, and cost-effective solutions for your business. From cloud hosting to network architecture, we provide customized services that meet your technical requirements.

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certificated by trusted partner

Why Choose Us

Secure IT That Actually Moves Your Business Forward

Uptime, clear calls, and real security shouldn't be a gamble. Xetrocube designs the basics: firewalls that protect, SIEM that reveals real risks, Cisco voice that sounds clear, cloud migrations with zero hassle, and monthly care that avoids outages.

Schedule a Consultation About us

Security-First Design

Least-privilege rules, segmented networks, and hardened configs from day one.

Certified Engineers

Cisco, cloud, and security specialists who plan it right and deliver on schedule.

24/7 Support

Real humans on-call. Fast triage, clear updates, and fixes that stick.

Proven Results

Fewer incidents, cleaner alerts, and documented recoveries, month after month.

Play & Discover

See How Xetrocube Makes IT Quiet, Fast, and Secure

In one minute, see what we actually ship: firewalls built to hold under pressure, SIEM tuned for real signals, Cisco voice that stays clear, cloud cut-overs without the hiccups, and monthly care that prevents outages. Fewer pings, fewer surprises, more time to build.

projects

Solutions We Delivered

Networking Surveillance - CCTV

Cisco Collaboration

HPC Storage Project

Enterprise Networking

facts

Need To Know Some Fun Facts

300+ successfully projects

450+ company staffs

3,150 tons of products

6,561+ satisfied clients

faq’s

frequently asked question

We don’t just plug in a SIEM and walk away. We tailor rules to your environment, filter out noise, and focus on signals that matter. Our SIEM setups come with alert tuning, log source validation, and escalation paths, so your team isn't buried in false alarms.

Yes, from deployment to ongoing management. We set up secure, high-quality Cisco voice systems that integrate smoothly with your network, and we monitor for latency, call quality, and SIP issues so your communication stays crystal clear.

We handle everything: initial assessment, hardware and OS provisioning, secure data migration, and user access configuration. Whether it's on-prem, cloud, or hybrid, we make sure your new servers go live without downtime or data loss.

Absolutely. We handle full network design and implementation, from structured cabling and switch configuration to VLAN planning, redundancy, and throughput testing. Whether you're setting up a new office or upgrading infrastructure, we build networks that scale.

It’s more than just support tickets. We cover system monitoring, patch management, endpoint protection, network health checks, backup verification, and regular strategy reviews. You get a full team watching over your IT, without the cost of an internal department.

Yes, we design and install server rooms with proper airflow, fire suppression, physical access control, cable management, and power backup. Our setups prioritize uptime, security, and future expansion, not just “putting boxes on a rack.”

working process

A Clear Path From First Call to Steady, Secure Operations

Discovery & Assessment

Design & Plan

Implement & Validate

Operate & Improve

testimonials

what our client say’s

Ronnie S., Project manager port of london authority

Xetro-Cyber not only completed the work within the budget and timeline provided but also overcame the challenges posed by the operational head office.

Freya L., Data centre manager, Fast2host

We urgently needed an efficient, high-density data center built in Cambridge. More importantly, we seek a long-term partner who can assist us with future installations and maintenance.

Luca K., Data centre manager, Virtustream

I strongly recommend working with INFINITI. We had direct access to their management team, who collaborated closely with us instead of merely being a reactive supplier. The on-site teams were outstanding, turning our requirements into practical, tangible solutions and clearly communicating what was feasible.

GARY H., IT infrastructure manager, PML

Xetrocube stood out by truly listening to our needs and delivering a tailored solution that exceeded our expectations. Their strong client references further demonstrated their reliability and expertise.

BENS., Head of corporate networks and infrastructure, Videndum

I would highly recommend Xetrocube. They demonstrate a strong work ethic and are both reliable and easy to communicate with. They delivered everything they promised on time. I found it reassuring to have direct access to the company director, Peter Sands, who always responded promptly whenever I reached out